With an estimated population of over 27 million, Australia has an extensive consumer base for fast-moving consumer goods (FMCG) companies to tap into. The country’s FMCG market encompasses products ranging from food and beverages to apparel and
. Various trends continue to shape and alter Australia’s FMCG landscape, including growing demand for sustainably and ethically produced goods, rising health consciousness, the
, and artificial intelligence’s influence on business operations and shopping experiences.
Australia’s FMCG landscape
As of June 2024, there were over 156,900
retail trade businesses across Australia, with the country’s
retail trade industry revenue exceeding 435 billion Australian dollars that year. Food dominates as the leading retail trade segment, followed by household goods. The country’s food and liquor retail scene has long been dominated by supermarket rivals Woolworths and Coles, with German discount retailer Aldi taking a respectable
grocery market share in recent years. When making online grocery purchases, most food purchases remained with the two major domestic supermarkets. With liquor sales largely restricted to licensed liquor stores, both Coles and Woolworths established their own liquor outlets. Coles owns liquor store chain Liquorland, while Woolworths-founded outlets Dan Murphy’s and BWS were spun off from the group in 2021 to form
Endeavour Group.
Alongside the major supermarkets, Chemist Warehouse and Priceline are popular retail pharmacies for discount supplements, vitamins, and beauty and personal care items. In the electronics segment,
JB Hi-Fi is the market leader in the retail of FMCG electronics. Discount and mid-range department stores Kmart, BIG W, and Myer are also formidable contenders for the FMCG market share due to their broad product ranges, from clothing and footwear to cosmetics and toiletries. However, department stores’ once unique proposition has become increasingly challenged by online marketplaces.
Online FMCG sales
Over the past decade,
Australia’s annual online retail revenue has increased more than fivefold from just over 9.2 billion Australian dollars in 2015. Australian retail’s gradual shift online was accelerated in 2020 due to product shortages across physical stores, extensive limitations to in-store shopping, and changes in consumer behavior due to social distancing. Online retailing has continued to grow post-pandemic, with observable long-lasting changes to consumer shopping activities.
Online marketplaces like Amazon, eBay, AliExpress, and Temu have become a key driver of Australia’s e-commerce growth, constituting the
largest online spending segment in 2024.
Trends in FMCG
Over the past years, Australia’s FMCG-related businesses have had to swiftly adapt to fluctuating consumer behaviors and expectations. The FMCG market has experienced shifts toward consumer demand for products aligning with sustainability and ethical values, health priorities, convenience, budget-friendliness expectations, and personalized shopping experiences. Alongside this, the e-commerce boom, increasing presence of AI-driven retail, and social media’s expanding role in brand-to-consumer interactions are reshaping the FMCG landscape. While consumer spending remains cautious and there is a lower inclination to spend on non-essential goods,
consumer confidence in the country is gradually recovering and the core inflation rate has slowed. Nevertheless, several consumers continue to rein in their spending and ‘shop smart’ by searching for discounted products across various retailers, trying more value or private label goods, and buying secondhand.
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