Key insights
- E-commerce revenue
- bn EUR

Detailed statistics
E-commerce sales revenue in France 2005-2023
- Number of packages distributed
- bn

Detailed statistics
Number of packages distributed in France 2017-2021
- Revenue of Le Groupe La Poste's services, mail, and parcels segment
- bn EUR

Detailed statistics
Le Groupe La Poste's revenue from services, mail, and parcels segment 2018-2022
Editor’s Picks
Editor’s Picks
Current statistics on this topic
Recommended statistics
Overview
6
- E-commerce sales revenue in France 2005-2023
- E-commerce share of retail sales in France 2014-2023
- Revenue per user of e-commerce in France 2017-2029
- Product and service categories most purchased online in France 2024
- Cross-border online purchases in France in 2023, by category
- Leading e-commerce delivery methods used in France 2023
Overview
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E-commerce sales revenue in France 2005-2023

E-commerce sales revenue in France 2005-2023
E-commerce sales revenue in France from 2005 to 2023 (in billion euros)
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E-commerce share of retail sales in France 2014-2023

E-commerce share of retail sales in France 2014-2023
E-commerce share of total retail sales* in France from 2014 to 2023
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Revenue per user of e-commerce in France 2017-2029

Revenue per user of e-commerce in France 2017-2029
Revenue per user of e-commerce in France from 2017 to 2029 (in 1,000 U.S. dollars)
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Product and service categories most purchased online in France 2024

Product and service categories most purchased online in France 2024
Product and service categories most purchased online in France as of January 2024
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Cross-border online purchases in France in 2023, by category

Cross-border online purchases in France in 2023, by category
Cross-border e-commerce purchases in France in 2023, by product category
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Leading e-commerce delivery methods used in France 2023

Leading e-commerce delivery methods used in France 2023
Most popular delivery methods among online buyers in France in 2023
Parcel delivery market
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Number of packages distributed in France 2017-2021

Number of packages distributed in France 2017-2021
Number of packages sent in France from 2017 to 2021 (in millions of items)
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Courier, express and parcel market volume in France 2015-2022

Courier, express and parcel market volume in France 2015-2022
Courier, express and parcel (CEP) market volume in France from 2015 to 2022 (in million pieces)
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Le Groupe La Poste's revenue from services, mail, and parcels segment 2018-2022

Le Groupe La Poste's revenue from services, mail, and parcels segment 2018-2022
Revenue of Le Groupe La Poste from the services, mail, and parcels segment between 2018 and 2022 (in billion euros)
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La Poste's number of parcels in the services, mail and parcels segment 2013-2022

La Poste's number of parcels in the services, mail and parcels segment 2013-2022
Parcels processed by the services, mail and parcels segment of Le Groupe La Poste between 2013 and 2022 (in million parcels)
E-commerce merchants
6
- Merchants offering out-of-home (OOH) delivery in Europe 2022, by country
- Parcel pickup points network in France 2022, by leading courier
- Main issues for e-commerce merchants in France in 2023
- Measures taken by e-commerce merchants to combat inflation in France in 2023
- Implementation of sustainable delivery by online retailers in France 2022
- Main activities of cargo bike delivery companies in France 2021
E-commerce merchants
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Merchants offering out-of-home (OOH) delivery in Europe 2022, by country

Merchants offering out-of-home (OOH) delivery in Europe 2022, by country
Share of merchants offering out-of-home (OOH) delivery in Europe as of 2022, by country
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Parcel pickup points network in France 2022, by leading courier

Parcel pickup points network in France 2022, by leading courier
Number of parcel pickup points in France in 2022, by leading player (in 1,000s)
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Main issues for e-commerce merchants in France in 2023

Main issues for e-commerce merchants in France in 2023
Leading concerns among e-commerce merchants in France in 2023
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Measures taken by e-commerce merchants to combat inflation in France in 2023

Measures taken by e-commerce merchants to combat inflation in France in 2023
Measures taken by e-commerce merchants to face inflation in France in 2023
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Implementation of sustainable delivery by online retailers in France 2022

Implementation of sustainable delivery by online retailers in France 2022
Share of e-commerce businesses already offering or planning to offer sustainable packaging in France as of March 2022
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Main activities of cargo bike delivery companies in France 2021

Main activities of cargo bike delivery companies in France 2021
Share of companies offering cargo bike delivery in France in 2021, by type of last-mile delivery
Consumer preferences
9
- Most popular shipping companies among online shoppers in France 2022
- Share of e-shoppers expecting delivery fees to go up in 2023, by country
- Main reasons for cart abandonment among online shoppers worldwide 2024
- Cart abandonment rate when favorite courier is not available in Europe 2022
- Main delivery-related reasons for cart abandonment among e-shoppers worldwide 2022
- Main delivery-related reasons for cart abandonment among e-shoppers France 2022
- Consumers opinions on sustainable online delivery 2022, by country
- Consumer perception of sustainability improvements made in e-commerce in France 2022
- Willingness to pay for carbon neutral delivery in France 2021, by generation
Consumer preferences
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Most popular shipping companies among online shoppers in France 2022

Most popular shipping companies among online shoppers in France 2022
Most frequently used courier by online shoppers in France in 2022
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Share of e-shoppers expecting delivery fees to go up in 2023, by country

Share of e-shoppers expecting delivery fees to go up in 2023, by country
Share of online shoppers expecting e-commerce delivery fees to increase in 2023, by country
-
Main reasons for cart abandonment among online shoppers worldwide 2024

Main reasons for cart abandonment among online shoppers worldwide 2024
Top reasons for cart abandonment among online shoppers worldwide 2024
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Cart abandonment rate when favorite courier is not available in Europe 2022

Cart abandonment rate when favorite courier is not available in Europe 2022
Cart abandonment rate when shoppers' favorite delivery provider is unavailable in Europe in 2022, by country
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Main delivery-related reasons for cart abandonment among e-shoppers worldwide 2022

Main delivery-related reasons for cart abandonment among e-shoppers worldwide 2022
Top delivery-related reasons for cart abandonment among online shoppers worldwide in 2022
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Main delivery-related reasons for cart abandonment among e-shoppers France 2022

Main delivery-related reasons for cart abandonment among e-shoppers France 2022
Top delivery-related reasons for cart abandonment among online shoppers in France in 2022
-
Consumers opinions on sustainable online delivery 2022, by country

Consumers opinions on sustainable online delivery 2022, by country
Opinions of consumers on sustainable online delivery in 2022, by country
-
Consumer perception of sustainability improvements made in e-commerce in France 2022

Consumer perception of sustainability improvements made in e-commerce in France 2022
Share of online shoppers who noticed sustainability improvements in e-commerce websites in France as of January 2022
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Willingness to pay for carbon neutral delivery in France 2021, by generation

Willingness to pay for carbon neutral delivery in France 2021, by generation
Share of shoppers willing to pay at least five percent extra for carbon-neutral delivery in France in 2021, by generation
Online shopping returns
4
Online shopping returns
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Most returned online purchases by category in France 2025

Most returned online purchases by category in France 2025
Most returned online purchases by category in France as of June 2025
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Share of consumers willing to pay for online shopping returns 2022, by country

Share of consumers willing to pay for online shopping returns 2022, by country
Share of online shoppers willing to pay for e-commerce product returns in selected countries worldwide 2022
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Share of consumers expecting free online shopping returns 2022, by country

Share of consumers expecting free online shopping returns 2022, by country
Share of online shoppers expecting retailers to pay for the cost of e-commerce product returns in selected countries worldwide in 2022
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Maximum fees buyers are willing to pay for returns in France 2022, by order value

Maximum fees buyers are willing to pay for returns in France 2022, by order value
Maximum amount shoppers are willing to pay for e-commerce product returns in France in 2022, by order value (in euros)
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